Limit Of Liability:
While we take every precaution for the safekeeping and handling of all print, film, digital file, negative, transparency and artwork, submitting these materials for processing, printing, mounting, laminating, or other handling constitutes an AGREEMENT by you that any damage or loss by our company, subsidiary, or agents due to unpredictable defects in materials, or even though due to the negligence or other fault of our company, subsidiary, or agents, will entitle you only to replacement with a like amount of unexposed film and processing, or, in the case of mounting, another print, when possible, and only when initially produced by us. Except for such replacement, the acceptance by our company, subsidiary, and/or agents of the film, print, slide, negative, transparency or artwork is without other warranty or liability, and recovery for any incidental or consequential damages is excluded. Should any material submitted involve high value the onus is upon the client to appropriately insure it. The client must pick up her/his originals upon completion of work; it is the responsibility of the client to verify the receipt of their original art work. We are not responsible for work left in house for more than 30 days after job completion. In addition, in no event shall Colour Systems Inc. o/a CSi Print Studio or its principals, shareholders, officers, employees, affiliates, contractors, subsidiaries, or parent organizations, be liable for any incidental, consequential, or punitive damages whatsoever.
Information given on the phone can only be approximate.
Price will be finalized when the job arrives at our studio.
Normally 2 to 3 business days. However, turn around time will be finalized when the job arrives at our studio. Please give yourself and your clients reasonable time to expect the orders.
By submitting your order, you agree that you have examined the project(s) for correctness of text, fonts, missing elements and image quality. You understand that the preview represents the final printed item and approve the photo products to be created based on this preview.
CSi Print Studio uses colour management for all printing of files. Please ensure that you supply to CSi Print Studio embedded colour profiles. The default colour space for images that are not embedded is sRGB. In order to have an accurate representation of colours (soft-proofing), you should calibrate your screen display with a hardware device such as the X-Rite Eye One Display or Datacolor Spyder. Colours will be accurate to the screen only if files are prepared using a calibrated monitor and using correct soft-proofing techniques. We strongly encourage that you calibrate your display.
There is a minimum order amount of $10 before applicable taxes.
Prices are shown in Canadian Dollars (CAD$).
All online orders are prepaid by credit card. There are no terms or accounts available.
Order Changes and Cancellations:
Orders are processed immediately after being submitted. There is no cancellation of orders for any reason after they have been processed. At our discretion, we will attempt to make changes to orders for an additional $15 fee.
Quotations for large projects will be prepared upon request. For each such project a work order will be prepared. It will account for the cost of the work requested. The work order will anticipate variable factors such as imaging, retouching and proofing as may be required. The final invoice may vary from the work order, but the client will be advised when these variances occur. A deposit of half the amount of the work order is required prior to beginning production. Upon completion of the project, the invoice balance must be paid in full prior to pick up, delivery, or shipping. Payment can be made by Certified cheque drawn on a Canadian bank, money order, debit, Visa or MasterCard. Our basic prices are subject to change without notice and are nonnegotiable. Projects involving large quantities or editions qualify for discount pricing.
In accepting film, photographs, digital files or original artwork for scanning, processing, copying or other handling, Colour Systems Inc. o/a CSi Print Studio and its subsidiaries assume no liability for copyright infringement. By submitting such materials, the customer expressly agrees that the reproduction from the same will be done with the permission of the copyright owner. Also by submission, the customer agrees to indemnify Colour Systems Inc. o/a CSi Print Studio for all costs and expenses, including but not limited to lawyers’ fees or judgement, resulting from any claim or lawsuit against Colour Systems Inc. o/a CSi Print Studio for copyright infringement. In accepting film, photographs, artwork or other media for processing, copying, outputting or other handling, Colour Systems Inc. o/a CSi Print Studio assumes no liability for copyright infringement. By submitting such materials, the customer expressly agrees that the reproduction from the same will be done with the permission of the copyright owner. Also by such submission, the customer agrees to indemnify Colour Systems Inc. o/a CSi Print Studio for all costs and expenses, including but not limited to lawyers fees or judgement, resulting from any claim or lawsuit against Colour Systems Inc. o/a CSi Print Studio for copyright violation. All material submitted must comply with Copyright laws. CSi Print Studio reserves the right to use its sole discretion and refuse to print or publish anything deemed illegal, libelous, scandalous, improper or infringing upon copyright law.
Print and mounting products are by their nature approximate. CSi Print Studio will not remake prints or mounted pieces that are within 1/5” of stated size. All products are handmade, and there may be minor differences in multiple copies of products.
In the absence of provided materials for reference and quantifiable quality expectations when placing the original order, Colour Systems Inc. o/a CSi Print Studio cannot entertain requests for remakes. Remakes will be done, at our discretion, if we make an error to an order. Remakes may only be done for the same product and from the original files submitted in the order. Remakes will not be done with new files. Remake orders will have the same turnaround times and will be shipped via the same method as the original order. Refunds are not available.
Rush Service and Overtime Charges:
Rush service necessarily upsets production scheduling and increases material wastage; as such, it is subject to applicable surcharges. Please confirm due times and charges when ordering. In addition, quality expectations should be commensurate with the time allowed for completion of rush orders.
Shipping and Delivery:
Orders may be shipped via local messengers or international couriers from our facility through prior arrangement. A service fee and additional packaging (as necessary) charges may apply. Please email or call for details. Delivery is available worldwide using Canada Post unless otherwise indicated. There are three standard shipment times, Expedited (2-7 days) Xpress-Post (2-3 days) and overnight Priority service is available to selected locations. Delivery times are in addition to turnaround times. All delivery times listed on the invoice are approximate. CSi Print Studio cannot be responsible for delays and safe delivery of shipping orders, including rush jobs. Invoices are not included in any shipments. Optional signature on delivery of orders under $100 is available. If this option is not selected, the customer agrees that delivery confirmation from Canada Post constitutes proof of delivery instead of a delivery signature. Note that signature will require a person to be available on site at time of delivery.
CSi Print Studio is not responsible for any potential damage during shipping.
Personal Information You Provide To Us:
This policy was last updated on March 7, 2018
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